Saturday, February 26, 2011

Centralized web-based incident-problem-request management and reporting, central knowledgebase for your whole company, internal survey and reports, time accounting for your employees, service monitoring and many more IN SINGLE SOFTWARE


Dear  All, 

Yes, you read it right 

“Central incident-problem-request management and reporting, central knowledge-base for your whole company, internal survey and reports, time accounting for your employees, service monitoring and many more IN SINGLE SOFTWARE”


This software is:
  • Centrally managed: installed on one PC/server, no major requirement
  • Web based: no extra installation at client side, user can simply open web page and write their complain/request
  • No extra hardware required: No additional hardware required. 
  • Scalable: no client or user licenses, you can use it for as many users you want.
  • Notification to all: 
  • You can integrate survey to your employees
  • you can use it for common process/help database, available to all.

Irrespective of segment in which you are working (manufacturing, servicing), it is now mandatory to use computer hardware and software in your day to day company functions.

It may be:
  • For company wide integration: ERP software
  • For Communication purpose: IP PBX,  Email or chatting software.
  • For Financial services: Tally, legacy (custom made) accounting software etc
  • For Device real-time data: some RS232 software, HyperTerminal etc. 
There may some problems in this software, system or there are some standard procedures which you need to follow/communicate at central level.


Now moving one step ahead and to pace up with international standards and most appropriately for our ease of interoperability, it is required to have one Incident, Request, Problem management software for whole Company.

Current Problems in your company: 

  • No record of what your IT department is doing all the day.
  • You don’t have central monitoring of what’s going on in company
  • Reports of department wise requests, incidents.
  • Live support for your company wide intranet softwares and procedures.
  • No knowledge-base for general and specific procedures.  
  • You want some internal survey from each employee and reports based on it.
  • You want overtime and time module for each employee.
  • You want to define specific task to specific person or Group, but wont able to do it.
  • No mechanism where you can circulate to all, some notification.
 

Now you want all or some functionality of above, and also want it at minimum charges and with good support.

So I request you to read previous post, through which you will have an idea about our beliefs and procedures. Be assure that for us, price does not matter, we are here to enable all, transform them to next level, we believe in longer relationship and best and affordable service.

So if you want all of above or part of above functionality, do contact me on

OR
9726088770.

Sunday, May 9, 2010

Who are we?

What is Dhara Tatsat Solutions is all about?

This company is all about sharing expertise, experiences. We have pool/network of experienced people in the field of IT infrastructure & maintenance, Software development and maintenance. We believe in healthy relation based on trust and truth (Tatsat) and maximum employment generation. We will try to give you maximum and charge minimum which is surely lowest in the market both cost wise and service wise.



What services exactly we will provide?

To Non-IT companies: It may be any small, medium scale, manufacturing, production

• Setting up cost effective IT infrastructure in any combination of Voice, Video and Data.

• Implementing customized ERP system.

• Cost cutting initiative through effective intercom, open source solutions and using existing resources optimally.

• Special Management, technical and financial (Chartered Accountant) services are also available at request.

• Above all, giving timely maintenance services to all above.

To IT companies:

• All above services and standardization service.



What Pool/Network of people, resources Dhara Tatsat got?

For IT infrastructure:

• We have got people from top to bottom from infrastructure business, who are in the same line from last 15 years and currently supporting one of the largest network in the whole South Asia region. These include technicians, supervisors and Head.

• We have got support from some top IT suppliers for standard equipments.

• Above all, all above people believes in best services, after sales support and relations.

For Software Services:

• We have got people who can identify exact requirement and translate into perfect software. Who are not only expert in software but also in networks and systems so that they can identify any problems during any phase of the software cycle, especially after implementation.

• We have some resources who are expert in opensource technologies so that we can provide very cost effective solutions at very low cost.

For Management, technical and CA consultancy:

• We have some very good contacts who has over 30 to 40 years of experience in the field. They can avail their service for better process, standards and practices.



What benefits will I get at Dhara Tatsat Solutions?

We will not only provide services for particular solutions, but we will also give some extra support so that any non-IT company can cop up with current competition, technological advancement era. We will prepare you to how to use IT tools, technology so that you can get excel in your particular domain. Suppose we take Heat Treatment Industry, There are many new technologies available in furnaces, cooling methods etc, there are so many resources available on internet through which our small medium scale companies can do more cost cutting.



What about charges?

Charges are off course major thing, but for us it comes only after job satisfactions. There are no preconditions, fix rates or compulsions.

Contact Details:
Mobile: 9726088770