Centralized web-based incident-problem-request management and reporting, central knowledgebase for your whole company, internal survey and reports, time accounting for your employees, service monitoring and many more IN SINGLE SOFTWARE

Dear  All, 

Yes, you read it right 

“Central incident-problem-request management and reporting, central knowledge-base for your whole company, internal survey and reports, time accounting for your employees, service monitoring and many more IN SINGLE SOFTWARE”


This software is:

• Centrally managed: installed on one PC/server, no major requirement
• Web based: no extra installation at client side, user can simply open web page and write their complain/request
• No extra hardware required: No additional hardware required. 
• Scalable: no client or user licenses, you can use it for as many users you want.
• Notification to all: 
• You can integrate survey to your employees
• you can use it for common process/help database, available to all.

Irrespective of segment in which you are working (manufacturing, servicing), it is now mandatory to use computer hardware and software in your day to day company functions.

It may be:

• For company wide integration: ERP software
• For Communication purpose: IP PBX,  Email or chatting software.
• For Financial services: Tally, legacy (custom made) accounting software etc
• For Device real-time data: some RS232 software, HyperTerminal etc. 

There may some problems in this software, system or there are some standard procedures which you need to follow/communicate at central level.

Now moving one step ahead and to pace up with international standards and most appropriately for our ease of interoperability, it is required to have one Incident, Request, Problem management software for whole Company.

Current Problems in your company: 

• No record of what your IT department is doing all the day.
• You don’t have central monitoring of what’s going on in company
• Reports of department wise requests, incidents.
• Live support for your company wide intranet softwares and procedures.
• No knowledge-base for general and specific procedures.  
• You want some internal survey from each employee and reports based on it.
• You want overtime and time module for each employee.
• You want to define specific task to specific person or Group, but wont able to do it.
• No mechanism where you can circulate to all, some notification.

 

Now you want all or some functionality of above, and also want it at minimum charges and with good support.

So I request you to read previous post, through which you will have an idea about our beliefs and procedures. Be assure that for us, price does not matter, we are here to enable all, transform them to next level, we believe in longer relationship and best and affordable service.

So if you want all of above or part of above functionality, do contact me on

Dhara.tatsat@gmail.com

OR

9726088770.